Support & Content Reporting
Last updated · 2026-07-02
DRAFT — placeholder wording pending legal counsel review (⚖️). Not legal advice.
English only for now — localized (Traditional Chinese) versions are pending.
General Support
For account, billing, playback, or other general questions, contact our support team at [placeholder — general support email TBD]. We aim to respond to general inquiries within 2 business days.
Contact us
Content Report / Non-Consensual Intimate Imagery (NCII)
48-hour action guarantee
If you believe content on K-MEGAS depicts you without your consent, depicts a minor, or was produced or shared without consent (including non-consensual intimate imagery, “NCII”/“revenge porn”), report it immediately using the details below. We take these reports with the highest priority.
- Flagged content is made private / removed from public access immediately upon report, pending review — you do not need to wait for a final decision before the content is hidden.
- We action all content reports within a 48-hour service-level target, from the time a complete report is received.
What to include in your report
- The exact URL(s) or title/scene name of the content in question.
- A description of why the content should be removed (e.g. lack of consent, age concern, identity).
- Your contact information, so we can follow up if we need more detail.
- Any supporting information you are comfortable sharing (e.g. proof of identity for NCII claims). You are not required to submit government ID to file a report.
How to submit a report
Email [email protected] [placeholder mailto address — replace with final Trust & Safety contact] with the details above, or use the structured report form below — either one reaches our Trust & Safety team.
Report this content